Where can I make a complaint?

Start by contacting our customer service.

Email: [email protected]
Phone: +45 86 98 36 14

If unresolved, you may escalate the complaint to:

Nævnenes Hus
Toldboden 2, 8800 Viborg, Denmark
naevneneshus.dk 

Or through the EU platform: ec.europa.eu/odr