How do I create a return order?

You have 180 days to return your items. Register your return or exchange here or visit our Returns & Complaints page for more information. Use the return label included with your order or requested online.

  • Regular returns cost DKK 39 (deducted from refund)
  • Claims for faulty items are free
  • Refunds go to the original payment method
  • Exchanges are free and handled via voucher
  • Protect original packaging. Never attach labels directly to product boxes.